European Industrial Revolution Essays - Manufacturing,

European Industrial Revolution European Industrial Revolution The European Industrial Revolution was a time of drastic change. In England it became a transformation from hand tools and hand made items to machined and mass-produced goods. The growth of factories replaced the cottage industries and spawned the development of cities. Growing cities and factories led to changes in transportation, labor, and working conditions. These changes generally helped workers lives, even though initially there were more negatives than positives. Before the Industrial Revolution England's economy was based on its cottage industry. Workers would buy raw materials from merchants, take it back to their cottages, hence the name, and produce the goods at their homes. This industry was efficient but the workers productivity was low. Subsequently, goods were high in price and exclusive to only wealthy people. The Industrial Revolution meant factories could mass-produce items at much lower costs than the cottage industries, making goods more affordable to consumers. With the invention of the steam engine, a shift from rural waterwheels to steam engines as an industrial power source facilitated the emergence of factories and industrial cities. Factories started the process of urbanization by causing people to leave rural sectors and move to the cities looking for a better life. The increase in population in the cities caused overcrowding, pollution, and thus became a breeding ground for communicable diseases. Cities had a snowballing effect developing new business. New and improved transportation systems evolved. The developments in transportation played an important role in industrialization. Growing cities necessitated investments to be made in improving infrastructure, including roads, bridges, and canals. This paved the way for industrialization which needed an efficient system to transport mass amounts of goods from factories to markets. As the sale of goods increased, factories' production needed to increase causing problems for the factory worker. Factories changed the meaning of labor. Even if the hours worked were roughly the same in the factory or in the cottage, factory wage earners lost control over the pace and methods of their work. Constant supervision was also a novel experience, at least for the head of the household. The head of the household, usually the father of the family, was the supervisor in the family run cottage. In the factories he lost his supervision power and was just a worker. Consequently men avoided factory work in the early nineteenth century. Most cottage working families chose to stay in their homes. As factory production grew, home workers saw their earnings shrink. The next generation cottage workers would find their choice tipped much more heavily toward factories. Life was drastically changed during the Industrial Revolution. Factory workers were living in germ infested, crowded and very unhealthful conditions, much like their place of work. Children and women labored in harsh conditions, working long hours with little pay. Much of the British working class was worse off. Real wages stagnated while workers sacrificed freedom, health and family. Government involvement was needed to change these conditions. Laws such as the Factory Act (1833) were passed to improve working conditions. The Industrial Revolution changed Europe forever and it's social and economic changes helped guide other countries through their growth and industrialization processes. Bibliography Cross, Gary. Szostak, Rick. Technology and American Society. New Jersey: Prentice and Hall Inc. 1995 Willner, Mark. Martin, Mary. Weiner, Jerry. More, David. Hero,George. Lets Review: Global Studies. Barron's Educational Series Inc. 1994 Greenberg, Marc. Lectures at The College of Aeronautics. Windsor Locks, Ct. 1999

Review of Anatomy of Grey Play Essays

Review of Anatomy of Grey Play Essays Review of Anatomy of Grey Play Essay Review of Anatomy of Grey Play Essay Anatomy of Grey Play Review I went and saw Anatomy of Gray at Orange Community Play House in Orange, Texas. I went on a a Thursday night and it was performed by the Orange Community Players. The play was ultimately about a town who does not have a doctor. A young woman prays and wishes for a doctor to come to the town because the community was starting to get sick. When the doctor arrives and begins to help everyone but falls in love with the young ladys mother. Everyone in the community starts to get sick and is begining to die. The mother makes the daughter and the doctor leave the town which is the only way to stay alive. The actors in the play were extremely believable. They accomplished this by nailing all of their lines and moevmentsin the performance. The most successful actress was the young women who fell in love with the doctor and eventually moved from the small town to stay alive. The old lady sang really good, I really enjoyed her part in the performance. The actors were listening to each other and were in perfect sync. The director did a great job with the entire show. All the elements in the show went perfectly with the actors, the sets, and the lighting. The whole stage was used and the performers moved around throughout the entire stage. The pace of the production seemed to be right. I thought it might have dragged out a little but picked up in the secound act. The type of theatre that was used was a picture fame stage. The stage was fairly small but perfect for the production that was being put on. It was a simple theatre with a older look to it. The stage sat directly in front of the audience seating. The play space was also a little small but worked out great for the performance. The production was perfect the way it was setup. The scenery was pretty clever throughout the performance. There was a stack of hay which made me think that it was back in the olden days when they rode horses and medicine did not really exist. It looked real like i was in this old town. It effected the production by allowing the perforers to easily move around and provided enough information for the viewer to understand what was going on. he scenery made me visualise me being with the performers on the stage. The costumes were a little dull but i guess thats how people dressed back in those days. the information that the costumes portrayed helped me understand the performance to the fullest. The costumes really brought out the characters personality and social status. My favorite costume was when the man was in that diaper or the under ware it was quite funny. I thought the lighting was constructed alrig ht and changed on time and really influenced the scene it was trying to portray. Although, I was not very impressed because it seemed like typical lighting you would find in any play. Nothing really stood out or grabbed my attention as much as I feel it should have. I did although enjoy the thunder and lightning and when the man came out with the under ware on. I don’t feel as if it influenced the play as much as it could have. But I still think it was a good job. The goals portrayed by the characters was affectionate, hatred, and love. I felt they all did a good job at what they were suppose to do. Even though i thought that some of the performance was pretty funny. The best character was the older lady she had a dry sense of humor which i absolutely loved. I just felt because the play itself was rather boring, I found it hard to follow and to figure out what was actually going on. I thought the play was good but not great. I found it boring and hard to follow. The characters were good at their job and so was the director. I just thought the plot was slow and hard to follow. It was entertaining in some aspects, it just wasn’t for me. I didn’t have a favorite scene or part of the performance. But as for everyone involved i thought they did a really good job.

Character Above All Essay Example | Topics and Well Written Essays - 250 words

Character Above All - Essay Example Character tends to encompass three important traits, namely; duty, honor and country. With the development of character, there comes the realization of one’s duty towards others and the whole community. I believe that every individual bears a duty to take care of his family and the under-privileged people in his country; for example doing community service or helping out financially challenged family members. Another duty that bears great relevance in my eyes is the duty towards one’s country and to give honor to the things around us. Every individual on the planet is associated with one country that provides him an identity upon his birth; duty and honor towards such a country is no less than a spiritual conduct for one if his character traits and values are in accordance with purity and honesty. If there ever exists a threat against my country, I will consider it as my duty and honor to protect it against all possible evil intentions and respect the individuals who sp end their whole lives in doing the same. Character remains as the foremost essence of one’s reality that results in the extent of realization of one’s duty and honor to his country and other worthy things around him. An individual who does not extend his character traits to include these three aspects cannot be termed to have a worthy

The LInux Operating System Research Paper Example | Topics and Well Written Essays - 1000 words

The LInux Operating System - Research Paper Example Thus, one can download the software and edit and make changes as per one’s requirements. This adds to the flexibility and adaptability of the operating system to user requirements. Linux is often called a derivative of UNIX, the other operating system that is character based and one that is widely used in research laboratories around the world. Linux operates in many flavors and some of the popular distributions of Linux are Fedora Core, Debian and SuSE Linux. According to many software sites, â€Å"Although there are a large number of Linux implementations, you will find a lot of similarities in the different distributions, if only because every Linux machine is a box with building blocks that you may put together following your own needs and views. Installing the system is only the beginning of a long term relationship† (Linuxtopia, 2008). Thus, one can install Linux and build on top of it or use it in any way possible according to one’s needs. Linux is an operating system, a software program that controls your computer. Linux traces its evolution to a mainframe operating system called Multics (Multiplexed Information and Computing Service). UNIX was developed by two Bell Labs software engineers who during their spare time used to play a game called Space Travel. Sometimes they used to find themselves without the operating system by which they could play their favorite game. Thus, the two software engineers, Ken Thompson and Dennis Ritchie developed the game to play on an otherwise unused PDP-7 computer. This was the origin of UNIX that was a precursor to Linux. Once the UNIX operating system began to be widely used and freely available, AT&T decided to license it and this led to its claiming a huge license fee for UNIX and it secured the intellectual property rights for UNIX. Once UNIX was no longer a freeware, a MIT scientist called Richard Stallman began what is known as the GNU (Or Not Unix) operating system and started to make it available under the

Strategic Management and Business Policy Essay Example | Topics and Well Written Essays - 1000 words

Strategic Management and Business Policy - Essay Example In 1995 Fortune magazine began to include service companies in its Fortune 500 list and by doing so Wal-Mart entered in at a ranking of fourth. Since then the company has remained on the list, climbing the ranks until it reached number one in 2002, where it remains today, with a growth rate of about 15%. "The revenues reflect domestic and international expansion and an increase in same store sales. Net income also benefited from reduced inventory shrinkage, improved merchandising, and a decrease in interest costs of capital leases." (Reuters) Wal-Mart does not formally spend time and resources on developing a corporate mission statement. Nor do they commit resources to research and development. The company follows a 'down home' approach to business woven into the corporate culture by its founder, Sam Walton. His approach to business was personal, with a high amount of resources devoted to community relationship. The retail giant has settled on the market segment which looks for low prices as the most important factor influencing the buying decision. The result is that Wal-Mart is perceived as a friendly place to purchase goods at low prices. This marketing approach has served the retail giant well. The corporation has a board which consists of internal membe... The internal members are concerned with the day to day of the organization, and the external members can take a wider view of the company's overall image, and influence in the community it serves. This approach to ongoing corporate governance keeps the organization grounded to the community, and allows it to function without the formal mission statement. The board serves as a rudder in the crosscurrents of today's business environment. III. External Environment. Wal-Mart employs a Buy American program, and stocks its shelves with many American goods. Wal-Mart has gained a lot of popularity through this program, and many Americans applaud Wal-Mart for its commitment to domestic manufacturers instead of catering to cheap foreign suppliers. But suppliers have complained that this has shut out non-Americans companies and suppliers from distributing through the Wal-Mart chain. This approach to business carries with it both positive and negative consequences. The company has wide product selection at deep discounts, but a slowing national economy could limit product diversity, as well as price flexibility. The company has a strong position in discount retail market but is not engaged in research and development for future market positioning. Wal-Mart is increasing market share, but faces potential market saturation and decreased profit margin without availing itself of increased product diversity. Within the communities it serves, Wal-Mart provides new jobs, often in rural areas which have limited employment potential. But the consequences of which are that many small businesses are often forced to close as a result of the price competition within a limited market. The unintended results can be development of customer loyalty, or a

Customer Care At Sheraton Hotel Kampala Tourism Essay

Customer Care At Sheraton Hotel Kampala Tourism Essay INTRODUCTION Kampala Sheraton Hotel is an international hotel in Kampala, Uganda. It is situated on Ternan Avenue in the central division of Kampala. Sheraton Hotel Kampala is part of the Starwood Hotels and Resorts Worldwide Incorporation. Sheraton is located at the heart of Kampala. Sheraton Kampala serves the needs of upscale business and leisure travelers worldwide. For over 75 years this full-service, iconic brand has welcomed guests, becoming a trusted friend to travelers and one of the worlds most recognized hotel brands. It has also stepped into major international markets all over the world. What is customer care? The customer care operates in markets whose tastes change as times change. The hospitality industry is greatly affected by these changes and this means that the customer care has to change accordingly. Customer care services at Sheraton Hotel Kampala include reliable services, security, parking space, front desk services, upscale frontiers, attractiveness, beauty, speed that comes with service delivery, attention to customers, anticipation of customer needs, honesty and a decent attitude towards customers. These services are intended to make customers comfortable, create memories they can ponder about, create satisfaction that will cause them to pay for the services and thereby retain the customers. Every business hopes to create and serve but the challenge is actually meeting the motive. Sheraton Hotel has also provided quality services for its customer base. The hotel has a customer care service policy which caters for customer activities. These policies include exclusive accommodation, efficient and timely delivery of services, hotel guides, security, customer attention, parking space, 24hour front desk services, and anticipation of customer services. Despite Sheraton Kampalas efforts to provide the best services to its customers, the hotel has competitors in the hotel industry like Serena. Unfortunately, the company can barely do much in creating a new market. This is due to the average to low standards of living of people in Uganda. PROCEDURE The target study population was the customers and staff of Sheraton Kampala. The study involved 75 respondents, 50 of which were customers of the hotel and 25 were part of the staff at Sheraton Kampala. Non statistical methods were used for example the nature of field respondents and other field situations. A descriptive study was undertaken in order to determine the characteristics of interest at Sheraton Kampala. The qualitative and quantitative data acquired from both primary and secondary sources was analyzed. The study was majorly based on customers views, opinions and preferences in order to make judgments, conclusions and recommendations. The primary sources of information were acquired from the staff and the customers of the hotel. The secondary information was acquired from Internet, newspapers, journals, sales report and invoices. Questionnaires were given out to the customers in order to seek their opinions, views and preferences. Observation of the customers was conducted in order to verify that the customers actions were a lot like their views. MAIN RESULTS AND FINDINGS These are the finding concerning the demographic characteristics of employees at the Sheraton Kampala. There were more female employee respondents than male respondents. This precisely means that females are more attractive in the hotel service industry because of they are presumed to be better at customer care in comparison with males. From the above illustration, most of the workers are aged between 30 and 39 followed by 20-29, then 40-45 and lastly 50 and above. From the results above, all the employees are educated and have the capability to respond to the questionnaires given out. The hotel customer care service recruits people who are old and mature of which most are married. The only explicable reason for the outlook of the results is mainly because Christianity dominates as a religion in Uganda. This means that conclusions can be based on the views of the employees for they have gained a sizeable amount of work experience. These are findings concerning the customer care strategies employed by Sheraton Kampala. 44% of the employees agreed that tour guides and other services are the best strategies employed by the hotel. 28% of the employees recommended training of the employees. 20% and 8% of the employees suggested that motivation of the employees and after sales services would be a great strategies. This is so because this would attract customers which in turn brings about customer retention and increased sales. 28% of the customers agreed that they work hand in hand with the top management in order to improve customer care for the purposes of customer satisfaction. This is more or less induction training of the employees. 44% of the employees were not sure about if the top management works hand in hand. One can then conclude that the activities ensure quality of customer care and customer satisfaction. 56% of the customers acknowledge that for customer care services to be successful, the customers needs should be at heart in order to achieve customer satisfaction while the others are not sure or carry a different opinion. These are findings concerning customer care services. A TABLE SHOWING THE RATING OF ASPECTS OF CUSTOMER CARE AT SHERATON KAMPALA. Rating Clean Friendly Helpful Efficient Polite and courteous % % % % % Good 60 32 68 60 90 Fair 40 68 28 24 10 Poor 0 0 4 16 0 On critical analysis of the above findings, one can rate the customer care services at Sheraton Kampala as generally good. A TABLE SHOWING THE RATING OF CUSTOMER CARE SERVICES AT SHERATON KAMPALA. Rating Parking space Security Front Desk Service Hotel guides Customer attention % % % % % Good 90 86 88 36 92 Fair 10 14 12 40 8 Poor 0 0 0 24 0 Regarding the above results, it is no wonder why people go to Sheraton Kampala. This is because of their good services despite some flaws faced in some areas especially with the hotel guides. Most of the customers appreciated the services that were offered so the services at Sheraton Kampala are creditable. ANALYSIS AND DISCUSSION. SWOT analysis is a form of strategic analysis that identifies and analyses the main internal strengths and weaknesses and external opportunities and threats that will influence future direction and success of the business. Strengths Weaknesses Internal Location of the business Recruitment of unskilled workers that require training. Strong brand reputation Poor services offered by hotel guides Good customer care policy Few services offered to customers Fair management efficiency High prices charged for quality services. Focus on customer satisfaction Opportunities Threats External Undifferentiated products and services in relation to competitors like Serena A new competitor i.e. Serena Hotel A new international market Price wars with competitors Taxation is increased on the services. CONCULUSION From the findings, it can be deduced that Sheraton Hotel Kampala has a good performance level especially towards employees. Some of their substantial customer care services include training of employees on customer service handling, complaint handling, seeking customer attention, avenues of customers complaints, transport services and replacement. Employee motivation has been a stimulant to the growing number of customers at Sheraton Kampala. However, training and motivation should be enforced in order to maximize the customer care delivery. From the research findings, the customer care services are generally good as acknowledged by hotel customers. However Sheraton hasnt created an interface for customers complaints that can air out their views on the services provided. It is also important to note that a significant relationship between customer care delivery and customer satisfaction exists. The two variables are directly proportional to each other. The better the customer care delivery, the improved satisfaction of the customer and vice versa. RECOMMENDATIONS The hotel should arrange and present streamlined hotel guides who are more knowledgeable about the hotel. When a few of the hotel guides were asked about the hotel, they were only conversant with the dining and resting rooms avenues. This is a limitation to Sheraton Kampala. The complaints of the customers should be highly regarded. A customer complaint desk should be established. The hotel will then be more open to external ideas if they handle the ideas. As the core focus of Sheraton Kampala is the customer satisfaction. The management of the hotel should involve the customers while designing the customer care policies. The employees of Sheraton should be involved in the designing of the customer care policies as their creativity will be tapped and more ideas will be sprought up. AREAS OF FURTHER RESEARCH. Research should be carried out on the employee performance and customer satisfaction. Research should be carried out on the impact of customer care services on sales volume. Research should be carried out comparing customer care services of other hotels.

Charles Dickens Bio :: GCSE English Literature Coursework

Charles Dickens (1812-1870) was a nineteenth century English writer who wrote such classics as: A Christmas Carol, Oliver Twist, David Copperfield, A Tale Of Two Cities, Great Expectations, and many others. He was born into a middle class family, but when he came home from boarding school at the age of ten he found his family living in poverty. He was unable to return to school in order to help out at home. When he was twelve, his father was sent to prison for his debts. While the rest of the family lived in Marshalsea prison Charles was forced to work long hours in order to support himself. This left a powerful lifelong wound, social humiliation, and defeat. This was an extremely formative experience in young Charles's life. Charles' father, John, was a clerk in the Navy Pay Office. John Married Elizabeth Barrows in 1809. Elizabeth Barrows' father Charles Barrows was the chief Conductor in the Navy Pay Office. Charles Dickens grandfather was also employed by the Navy Pay Office and was accused of embezzling  £6,000 and fled England. His father John was the basis for the character Mr. Micawber while his mother Elizabeth was the basis of Mrs. Nickleby. His first novel, the Pickwick Papers, was written as a serial from 1936-1937. Early in his career he taught people to expect the unexpected for he may have had them laughing in the Pickwick Papers but he soon showed a more serious side in Oliver Twist. He was labeled a social reformer because of the attack the Poor Law received as a result of his novel Oliver Twist. Charles took pride in his role of social reformer. Towards the end, Charles was not a happy man despite his literary success. His marriage had not been a love match, and in the end they lived separate lives. Restless, he released his non-literary energies in travel - to the US, Switzerland, and Italy.